How to Implement Organizational Change as a New Leader

What’s the best way to ignite change when you’re new to an organization?

Summary
Transcript

Dr. Shirley Raines, president emeritus of The University of Memphis, explains how newly hired leaders can improve organizational culture and implement change among their new teams.

“Some of the key elements of improving organizational culture and organizational change are, one, to recognize where the organization is first,” says Shirley. “Recognize where the organization is strong [and] where the organization needs some help.”

Watch the video to hear all of Shirley’s actionable tips for implementing change in an organization you’re new to.

Some of the key elements of improving organizational culture and organizational change are, one, to recognize where the organization is first. If you're the new leader, recognize that there's anxiety. Recognize where the organization is strong, where the organization needs some help, but a recognition of where the organization is and how people within the organization feel so that you are taking that information in.

Then, a next change is to communicate back with them what you sense is going on and how you think, based on what they told you, that you want to pursue some new goals. If you have listened to them, there's trust that's involved. So you heard the anxiety, you heard the problems. You also acknowledge the strengths. I think it's also important, as a leader, to think about the great examples of leadership that one has experienced in their own lives and some that aren't so great.

One as a potential leader has to learn from other organizations, from other experiences. If we think about ourselves as leaders, we begin to analyze what we can contribute. And that contribution is, "What can I contribute to make this entity successful?" And that means I bring something to that culture, whether I'm the lowest paid individual or the volunteer or whether I'm in charge. Each of us has something to add to the dimensions of that culture.
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Dr. Shirley Raines

Dr. Shirley Raines was the first woman to hold the presidency of the University of Memphis, where she served for 12 years. In 2013, she was named President Emeritus. Known for building productive partnerships on and off campus, Shirley i...

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